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Our goal is to provide high quality, low cost Integrated Service Desk which offers Product information, Product / Application Usage support, Hosting Support and Technical assistance over Live Chat and Emails. We offer multiple support plans to best suit your needs from office hour plans, to out-of-office hour plans to 24/7 help desk. We provide all kinds of technical support services such as:
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| Linux tech support or Linux based web hosting server support |
Whether it is a control panel based server or a plain server without control panel, our expert support techs are adept at handling any facet of Linux. Always in tune with emerging trends, our techs have also mastered the VPS/VDS management understanding its relevance in the current industry scenario. |
| Windows |
Whether it is a control panel based server or a plain server without control panel, our expert techs are adept at handling any facet of Windows server. Always in tune with emerging trends, our techs have also mastered the Windiws VPS management understanding its relevance in the current industry scenario. |
| Server Admin Tasks |
Our vast range of Server Admin Tasks have made us the preferred choice when it comes to efficient Outsourced Server Management |
Software Installation/Upgrades
Apache Tweaking
Third party software installations
Trouble shooting
Quick restoration after server compromises
Server setup
Server Migration and OS reload [Via Remote KVM]
Reporting Hardware failures in timely manner
Maintaining Backups
24/7/365 Server Monitoring (Including Email and SMS alerts)
Maintaining Backups (Including remote and local)
OS upgrades
Pro-active Support
Server Migrations
Control panel upgrade and patching
Installing Spam Controllers
Installing Anti-Viruses
Customizing web based Applications
Control Panel installation and configuration |
Please fill up the Request For Proposal form here to use VCAST's Technical Support Services for your organization. |
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